Dear SPeCTRUM users,

Due to the recent interruption in the ICT services, many of you have been facing difficulties in signing-in to SPeCTRUM. To overcome this problem, we would like to suggest that you try one of the following:

1.     Clear cache in browsers.  Please click the following links:

        Mozilla Firefox -         http://help.ea.com/en/article/clearing-your-browsers-cache/#Firefox

        Google Chrome -        http://help.ea.com/en/article/clearing-your-browsers-cache/#Google

OR

2.      Clear / Flush your DNS cache.  Please refer to the following link:

          http://www.wikihow.com/Flush-DNS

 Try step (1) first; if problem persists please proceed to step (2).

  We are sorry for the inconveniences caused.